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Anita.Colson@ventrica.co.uk

Do you speak GERMAN?

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    ·         Do you speak fluent German? Do you have the dedication to work in a vibrant, fast paced environment supporting a team of customer service professionals? Are you passionate and enthusiastic? Do you have a great personality and love talking to people? Then this could be the perfect role for you.

    Key benefits of the role:

    *   We offer flexible working incorporating shift patterns during the week and weekends

    *   Competitive salary - negotiable depending on experience

    Who we are:

    We are a European award-winning state-of-the-art contact centre specialising in all forms of customer contact from calls through to web chat and social media. Join the Ventrica family and you will be working in a friendly and welcoming environment, in a modern and prestigious office in the heart of Southend-on-Sea with great commuting links and amazing views of the Thames Estuary.

    What will I do in this role?

    Working on an exciting account you will be handling Inbound calls and potentially responding to emails and live webchat.

     

    What do I need? (Essential/Desired)

    *   Fluent in written and spoken English and native German speaker (E)

    *   Experience in a customer care role / strong knowledge of customer care techniques (E)

    *   An excellent telephone manner (E)

    *   Exceptional communication skills (both written and verbal) (E)

    *   Works well within a team (E)

    *   Confident IT skills (E)

    *   Problem solving skills (E)

    *   Flexibility, professionalism, drive and a willingness to learn (E)

    *   Flexibility towards working hours (E)


    Apply Today

    Apply today by sending your CV and covering letter to jobs@ventrica.co.uk explaining why you'd like to join the Ventrica family.

    jobs@ventrica.co.uk

     

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