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Found 2 results

  1. Lead Generation Executive   The primary function of this role is to identify high quality leads at enterprise /C Level within the technology solutions sector, qualify new business opportunities by building relationships with potential mid-tier to enterprise size prospects via the telephone, e-mail and web. The role carries the responsibility of generating and managing sales opportunities, building and maintaining pipeline nurtures for the client. Essential Functions and Responsibilities • Initial account mapping and profiling of database ensuring all calls made are planned • Developing telephone relationships with enterprise level clients to pitch value propositions • Maintaining and updating a business pipeline of warm client prospects • Building and maintaining business relationships through business development • Identify decision makers by ensuring appropriate questions • Using scripts and proposition to build rapport and credibility with the decision maker • Respond to questions with clear product knowledge and credibility • Identify new sales leads and nurtures, record conversation in CRM tool, recommend solution, products and or services to prospects • Research industry/company profiles to identify key contacts at prospective customers within assigned territories for targeted lead generation • Meet specified daily lead generation and productivity targets • Make a minimum of 80-100 dials per man day worked, and or minimum of 3 hours talk time (this may vary on each campaign) • Hold minimum 10 high quality calls per man day worked with open dialogue and content with prospect customers i.e. decision makers / influencers • Build professional relationships with all colleagues, senior managers, customers and partners both internal and external • Meet the daily/weekly own target and team target • Pomote Harte Hanks vision, mission and values Required Experience, Skills and Education Experience: in written form and dialogue in the required language(s) • A minimum of 1-2 years telesales outbound / inbound experience, targeting the IT or Technology Industry • Experience in relation building, social networking, team player • Experienced in working in a busy multicultural environment • Microsoft Office (word and excel) Skills: • Strong verbal, written communication, and listening skills • Goal orientated individual, who strives for quality and attention to detail with a structured work methodology / approach • Good analytical skills • Very good organisational and administration skills • Computer literate • Must be results driven, self-motivated, punctual, and displays commitment in working on own, and in a team environment • Must be a strong communicator who influences through multi-level negotiation skills to corporate and board level clients • Experience in managing a pipeline of opportunities in a fast-paced sales role • Demonstrated aptitude to plan and organise workload • Mature attitude with a good commercial acumen • Personable approach to deal with internal and external clients • Well presented, well-spoken, articulate and professional • Fluency in English is a must • Must demonstrate proven track record in achieving inbound/outbound sales targets • Experience in CRM / Databases • Working knowledge of MS Office applications, Internet navigation and contact management software Education: • Good standard of Education POLICY AND PROCEDURE ALIGNMENT Compensation and Benefits HarteHanks offers attractive compensation plans Key Words Marketing, Lead Generation, CRM database, account mapping About HarteHanks HarteHanks is a direct marketing services company offering the widest array of integrated, multichannel, data-driven solutions for top brands around the globe. Note: The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. HarteHanks is an Equal Opportunity Employer
  2. Internal Channel Account Manager – (ICAM)   The role of the Internal Channel Account Manager (ICAM) is key to the successful delivery of Harte Hanks services and client satisfaction. The ICAM will be focused on recruiting, developing and managing value added reseller partners. Essential Functions and Responsibilities • Develop and nurture relationships • Take ownership for furthering their client knowledge • Have detailed contract knowledge of client proposition, features, advantages and benefits • Follow defined quality standards for data entry and checking • Follow defined complaints and escalation procedures • Act consistently in a professional manner and as a role model to all staff • Show a commitment to personal development and career progression • Be a team player to drive the company to be successful • Build professional relationships with all colleagues, senior managers, customers and partners both internal and external • Represent Harte Hanks and the customer in a professional manner both internally and externally at all times • Initial account mapping and profiling of value added resellers (VAR’s) • Driving the value proposition throughout the managed account base • Promotion of new products and offers throughout the managed account base • To provide reactive sales support to managed account base • To account manage 300+UK VAR’s • Achieve activity level targets • Target / results driven, self-motivated, punctual, and displays commitment in working on own, and in a team environment • Ability to conceptually understand the customer situation, and to communicate / educate how the clients offerings can address customer needs • Demonstrates ownership of self-development and on-going learning • Analytical, display’s decision making abilities. (Takes ownership of solving issues and or finding potential answers/solutions) • A strong communicator who influences through multi-level negotiation skills to corporate and board level clients • Strong verbal, written communication, and listening skills • Goal orientated individual, who strives for quality and attention to detail with a structured work methodology / approach Required Experience, Skills and Education Experience: in written form and dialogue in the required language(s) • Bi-lingual (Preferred) • Experienced in working in a busy multicultural environment • Knowledge of IT infrastructure Skills: • Exceptional written and oral communication abilities • Must have language competency in written form and dialogue in the required language(s) • Experience in CRM / Databases • Working knowledge of MS Office applications, Internet navigation and contact management software • Experience in relationship building, social networking, team player • Good time management and organisational skills KEY COMPENTENCIES • Demonstrated experience in internal sales position selling to re-sellers or corporate end users • Demonstrated track record of achieving KPI’s i.e. appointment & revenue targets. • Demonstrated understanding of the IT industry. • Demonstrated evidence of advanced IT skills. • Demonstrated experience of communicating to a high standard at all levels within business. • Demonstrated evidence of driving a high performing, results driven campaign. • Problem solving attitude and a desire to own customer satisfaction • Must demonstrate proven track record in achieving sales targets Education: • Good standard of Education POLICY AND PROCEDURE ALIGNMENT Compensation and Benefits HarteHanks offers attractive compensation plans Key Words Marketing, channel Account Management, CRM database, Revenue Targets About HarteHanks HarteHanks is a direct marketing services company offering the widest array of integrated, multichannel, data-driven solutions for top brands around the globe. Note: The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. HarteHanks is an Equal Opportunity Employer
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