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An exciting opportunity has arisen for Senior Sales Manager to join and lead our German team. The Senior Manager leads their team in managing relationships with our partners to improve partner performance. You recruit, train, and coach your team to success by developing processes and implementing improvements that maximize team efficiency and effectiveness. You are seen as an expert by your team on account management issues and by the leadership team as an expert on representing the partner perspective to other internal teams. You also drive strategic initiatives that align with business goals and improve team performance. What you’ll do: You take overall leadership of Partner Success teams, including recruiting, retaining and coaching while assisting in the management of relationships to improve Partner performance on our sites and presenting to high-level Decision Makers. You act as a key contributor to the broader Partner Success management team, as well as internal partners, in regards to strategy, improving performance and process and soliciting feedback for product improvement. You demonstrate business sense, strong knowledge of products, ecommerce pipelining, monetization and optimization, process improvement and a solutions-based approach to challenging problems. You forecast business projections based on documented pipeline, opportunity and trends. You create and lead pipeline and territory coverage plan. Analyze opportunities and trends to set quotas. Lead team KPIs. You develop and sustain key partner relationships by providing relevant data insights and consulting services to Partners (revenue management advice, marketing opportunities within our network) You work with Account Managers to ensure that their Partner content (content, rates and availability) is consistently optimized and competitive to maximize customer conversion You organize and attend team participation in industry-related events You handle special projects as needed You develop high-potential team members into future leaders Who you are: Highly fluent German and English. Proven and confirmed experience in B2B sales experience Validated experience leading Account Management or Client Success teams, preferably with eCommerce products Proficient in Microsoft Office and knowledge of SalesForce or other CRM systems and Tableau or other BI platforms Knowledge of the vacation rental industry is a plus Communication: you provide guidance to team on communications skills and adjust communications style based on team sentiment; you are a champion for your team in front of internal partners Relationship Management: you craft and implement strategies to improve relationships with partners and actively provide feedback and coaching to teams on relationship management skills Partner Advocacy: you drive initiatives that create “win-win” situations and mentor team on how to improve partner interactions and encourage Partner Advocacy Planning and Quality Delivery: you set clear objectives, provide strategic guidance and bring to bear strengths and weaknesses of each team member and motivate and inspire them Data Driven Business Sense: you use data to track KPIs and goals and identify risks and opportunities to team performance based on data analysis Expertise Development: you demonstrate ability to develop in-depth expertise; demonstrate previous experience and expertise as a leader in a similar role by sharing best practices with team; work with training & development and HR to develop relevant training for team Continuous Improvement and Agility: you translate changes and improvement opportunities into clear tasks; you are familiar with and can quickly learn agile principles and encourages innovation; refine strategies based on results and feedback Internal collaboration: you dedicatedly identify, propose, and lead cross-functional improvement projects and build coalitions and support for business cases People Management: you are open to feedback and enjoy teaching, coaching and helping team members with professional development If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you. Benefits & Perks: Competitive health and insurance benefits Competitive salary Annual target bonus or commission Paid vacation and sick time Employee Stock Purchase Program Free snacks and beverages Frequent company update talks with our leadership team Electronic, adjustable stand-up desk Casual dress Why Join Us: Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so. Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares. Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, Vrbo®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®. About Vrbo: In 1995, Vrbo introduced a new way for people to travel together, pairing homeowners with families and friends looking for places to stay. We were grounded in one purpose: To give people the space they need to drop the distractions of everyday life and simply be together. Since then, we've grown into a global community of homeowners and travelers, with unique properties in 190 countries around the world. Vrbo makes it easy and fun to book cabins, condos, beach houses and every kind of space in between. Vrbo is part of VRBO and the Expedia Group family of brands and offers homeowners and property managers exposure to over 750 million visits to Expedia Group sites each month. To learn more, visit www.vrbo.com. Interested in this opportunity? Please send your application to firstname.lastname@example.org
The Instant Group has been delivering innovative property solutions since 1999, redefining the property sector by putting our clients and their business strategy at the heart of everything we do.We offer clients an alternative to the traditional way of procuring and managing workspace - combining the flexibility and choice of doing everything themselves with the ease of a hassle-free serviced or managed workspace. Due to ongoing growth The Instant Group are looking for a German speaker to join the business as an EMEA Account Manager in our London HQ in the awesome Blue Fin building. This role will suit a fluent German speaker who is a driven and tenacious individual that possesses a desire to exceed and thrives in a sales environment. There is no cold calling within this role, it is reacting to warm leads and building relationships with both clients (who are looking for office space) and operators (who have office space available) We’re looking for someone with an entrepreneurial flair who enjoys working in a fast paced yet rewarding environment and is motivated by excellent customer service. Key Responsibilities o Proactively following up all assigned serviced office opportunities for requirements resulting from incoming internet and telephone enquiries for Europe, specialising in the German market o Responsible for hitting daily activity KPIs, including call and viewing targets. o Creation of reports and qualification of prospects to set up viewings for prospects and sell serviced offices and the concept to them o Responsibility for particular geographic areas and becoming an ‘expert’ in these areas and feeding back to the team on these markets o Develop relationships with the operators and keeping in touch to ensure updated deal reporting in place o Develop business in line with company objectives and monthly targets Background and experience Be fluent in German with the ability to converse at a business level, being fluent in other European languages would be advantageous but not essential We are looking for someone of a graduate calibre who has a proven track record of strong individual sales with passion for excellent customer service Experience of working in a telesales team and delivering and exceeding KPIs Experience in the recruitment or property sectors would be advantageous but not essential Key skills and competencies o Fluent German speaker on a business level o Thrives in a fast paced, competitive atmosphere o Strong individual with passion for selling and customer service On Offer: Up to £24,000 basic salary Very generous commission structure - Realistic OTE of £40k 4pm finish every Friday An award winning company culture! Contact Stephen Pye (Head of talent acquisition) for more information - email@example.com