Jump to content

International SOS

DIL
  • Gesamte Inhalte

    10
  • Benutzer seit

  • Letzter Besuch

Reputation in der Community

0 Neutral

Über International SOS

  • Rang
    noch neu im Forum..

Contact Methods

  • Website URL
    https://www.internationalsos.com/careers

Profile Information

  • Geschlecht
    u
  • Standort
    London, Chiswick Park

Letzte Besucher des Profils

312 Profilaufrufe
  1. International SOS

    German/English speaking - Administration Assistant

    International SOS is the world’s leading medical and travel security risk services company with 11,000 employees. We provide a world class offering for travellers and expatriates. Every single day we are making a difference in people’s lives and able to support them when they need it the most. We offer our employees a dynamic, friendly and multi-cultural environment to work in. Job Description International SOS is looking for motivated individuals who are interested in an administrational type role as an Authorisation Executive to be based at the flagship office in Chiswick, West London. The role is target driven and requires a very high level of attention to detail. This would suit someone who enjoys administrative tasks, who can work as a team in order to achieve an end goal. The team that you will be joining is called TRICARE and is contracted to provide health care support services to the Department of Defence (DoD) to half a million beneficiaries (soldiers and their families) living overseas (outside of the United States). You will be processing authorisations in order for our clients to receive healthcare support. We need to ensure we work quickly and accurately. Key Responsibilities Process authorisation letters in accordance with the contractual agreements using the case management system Review beneficiary requests to ensure care is covered by the policy manual Inbox management and correspondence Make appointments with Host Nation Providers (HNP’s) at the request of the beneficiary Provide empathetic, quality service to the beneficiaries and the Medical Treatment Facilities (hospitals for instance) Maintain confidentiality of all patient and/or client information Attend and participate in staff meetings and educational offerings Skills Required Excellent written and oral English, conversational language skills in German a plus Experience of working in an administrative environment within a customer services and/or transactional capacity A high level of attention to detail Ability to prioritise workload What we can offer you: Salary: £20,026 plus quarterly bonus of up to £400 Normal business hours and flexible working hours will be considered Fulltime (paid) induction training, regular coaching to support and develop your skills Pension scheme, BUPA private health care, Bupa dental plan, childcare vouchers Excellent access to local transport options (Piccadilly line to Acton Town and District Line/ Overground to Gunnersbury station, buses, national rail network) The business park has access to an on-site health a fitness centre, a variety of clubs (i.e. running, photography, board games, language courses), a choice of restaurants/cafes/bars, inter-company sporting events, access to bikes, showers, lockers Start date: Monday 15th of October 2018 Please apply online now attaching your CV. https://jobs.smartrecruiters.com/InternationalSOS/743999674859946-administration-assistant
  2. International SOS

    German/English speaking - Customer Service Executive

    International SOS is the world’s leading medical and travel security risk services company with 11,000 employees. We provide a world class offering for travellers and expatriates. Every single day we are making a difference in people’s lives and able to support them when they need it the most. We offer our employees a dynamic, friendly and multi-cultural environment to work in. Due to expanding business, we have an exciting opportunity to join our operations team within our TRICARE department. TRICARE is the U.S. Department of Defence worldwide health care program available to military personnel overseas. Job Description International SOS is currently looking for customer-focused individuals to join the team of Operations Coordinators based at the flagship office in Chiswick, West London. The role is a busy, varied role requiring high levels of client liaison internationally. Key responsibilities: You will work in our 24-hour assistance centre alongside our medical team. You will join our busy international environment in a role that requires on-going client liaison and strong attention to detail. You will provide support and advice by telephone or electronically to all levels of U.S. military personnel and dependants, who require assistance in finding a doctor/hospital and booking appointments in our Europe, Middle East and Africa region. You should be able to manage customer expectations with a sense of responsibility and urgency, and adhere to company policy and standards. Other responsibilities include: Communicate and liaise, with clients of all levels (i.e. U.S. Military personnel, hospitals, medical personnel) by telephone or electronically. Handling inbound/outbound calls and emails. Manage cases with a sense of responsibility and urgency, proactively working around barriers and demonstrating a passion for achieving the best outcomes for patients and stakeholders. Documenting and maintaining clear accurate case records, consistently displaying due diligence and attention to detail. Coordinate and work closely with the medical team to effectively assist clients’ healthcare needs in accordance with our company standards and procedures. Effectively multi-task and help solve problems and identify solutions Qualifications Required Skills: Minimum 2 A levels Grades A-C or equivalent - including recent graduates with proven customer service skills. Previous International healthcare assistance/customer service/call centre experience is preferred but not essential. Excellent written and spoken English. Strong language skills in German or Italian desired but not essential. IT & PC literate, demonstrating talking and typing skills. Ability to multi-task and prioritise work load effectively Additional information Working Hours: You will be required to work a 37.5 hour week, worked as three 12 hour shifts (8am - 9pm / 7am - 8pm); 3 days on 4 days off; including nights (1 month every 4 months; 8pm - 9am) and weekends. What we can offer you: Fulltime (paid) induction training, regular coaching to support and develop your skills. Structured and long-term career progression. Starting salary: £22,000 – performance based salary reviews every 6 months after probation and night shift allowance. Work schedule 4 to 6 weeks in advance. Corporate benefits, such as pension scheme, BUPA membership, dental plan, childcare vouchers. Offices located in Chiswick Business Park with rapid access to local transport options (Under/over ground, buses, national rail network). Access to an on-site health a fitness centre, variety of clubs (i.e. running, chess), inter-company sporting events, bikes to ride, showers, lockers, language courses and a choice of restaurants/cafes/bars. Recruitment Process: Short telephone interview/introduction (15 minutes). Verbal Reasoning test (online; 20 minutes) and Skype/video interview. On-site assessments: interview, phone & written assessments. Start date: Monday 2nd of July 2018. Here at International SOS we will offer you an interesting, varied and challenging career, where you will have the opportunity to experience working with a diverse range of people. Please apply online now attaching your CV. www.internationalsos.com
  3. International SOS

    Administration Officer

    Hallo liebe Jobsuchende, Wir suchen Administration Officer (Gehalt: £20k + Bonus) fuer unser Unternehmen in West London (Chiswick). Wenn ihr Interesse habt, oder mehr wissen moechtet, findet ihr die Stellenausschreibung hier: http://ldd.tbe.taleo.net/ldd03/ats/careers/requisition.jsp?org=INTSOSUK&cws=1&rid=1621. Bei Fragen koennt ihr euch auch gerne direkt an mich wenden unter Julia.Schuldt@internationalsos.com oder eure Bewerbung an europe.recruitment@internationalsos.com schicken. Wir freuen uns auf eure Bewerbungen! Viele Gruesse Julia www.internationalsos.com
×