Riverbed

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  1. If you are a high-achiever who wants to be part of a dynamically growing, billion dollar plus company, then you should look closely at Riverbed. We offer the rewarding experience of working with the best minds in the industry that are changing the world through cutting edge technology and applications. The company has been recognized multiple years for attracting and retaining today’s top talent as a great place to work by Glassdoor, Fortune magazine’s 20 Great Workplaces in Tech and by numerous other publications. About this Position: The escalation engineer is responsible to cooperate with the vendor and reseller support teams to find solutions for enterprises and service providers. That is a last line support position with many responsibilities. The tasks are very unique and needs innovative solutions. The primary responsibility for the Escalation Engineer is to manage technical issues for our clients especially in the area SD WAN and WAN optimization. The position requires a good routing and switching knowledge. Many of the problem scenarios require a deep understanding of TCP/IP and additional protocol knowledge beneficial [HTTP, SSL, CIFS, MAPI, EXCHANGE, NTFS…..]. You will work alongside a team of highly skilled engineers delivering World-Class customer support for our market leading product Steelhead. Requirements: · Previous experience to cooperate with vendor or service provider support · Knowledge of networking, understanding of packet flow and TCP session establishment · TCP – detailed understanding of the protocol. 3-way handshake, congestion windows, TCP options, slow start, reset reasons, fields in the TCP header, MSS, fragmentation, IP – Header fields · Understanding of WAN / LAN technologies, bandwidth and latency. · Experience with general routing/switching, policy based routing, spanning-tree, VLANs and VLAN trunking · Experience reading and understanding packet captures with tools like Sniffer and Wireshark · Strong communication skills with customers, as well as internal company groups. · Keep customers/partners / colleagues regularly informed of problem investigation, and resolution throughout support case lifecycle. Riverbed prides itself on delivering an exceptional customer experience; come and join a team that’s proud of its high level of Customer Satisfaction. Please apply at https://international-riverbed.icims.com/jobs/3768/3rd-level-technical-support/job?mode=view or contact Mr. Tom Sander (tom.sander@riverbed.com) if you have any further questions. The anticipated start date for this position is mid of May or beginning of June. Learn more at www.riverbed.com. Riverbed is a market leader recognized for delivering solutions that work as advertised. We pioneered WAN Optimization with SteelHead and have led the market we created for all of the past 12 years. Today, we have over 28,000 customers, including 97% of the Fortune 100 and 98% of the Forbes Global 100. With the Riverbed Application Performance Platform, we provide integrated solutions for the interrelated challenges of hybrid enterprises in the cloud era. Our solutions for SD-WAN, for visibility across the hybrid enterprise, and for software-defining the edge enable companies to deploy and manage network services, applications, monitoring capabilities, and branch IT as intuitively as downloading apps onto your smart phone and as instantly as spinning up compute and storage resources into a public cloud. Riverbed is a pre-IPO opportunity with over $1 billion in revenue headquartered in San Francisco with branch offices around the globe Riverbed is proud to be an affirmative action (AA) and equal employment opportunities (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. Riverbed named of the Best and Brightest Companies to Work for in the Nation: http://rvbd.ly/2otbgoR
  2. Riverbed is a market leader recognized for delivering solutions that work as advertised. We pioneered WAN Optimization with SteelHead and have led the market we created for all of the past 12 years. Today, we have over 28,000 customers, including 97% of the Fortune 100 and 98% of the Forbes Global 100. With the Riverbed Application Performance Platform, we provide integrated solutions for the interrelated challenges of hybrid enterprises in the cloud era. Our solutions for SD-WAN, for visibility across the hybrid enterprise, and for software-defining the edge enable companies to deploy and manage network services, applications, monitoring capabilities, and branch IT as intuitively as downloading apps onto your smart phone and as instantly as spinning up compute and storage resources into a public cloud. Riverbed is a pre-IPO opportunity with over $1 billion in revenue headquartered in San Francisco with branch offices around the globe In this key role, you will work on complex and critical issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Internal and external contacts often pertain to company plans and objectives · Focus on rapid identification and resolution of complex customer issues. · Answer questions and perform initial triage on problem reports via phone, web, and email. Qualifications: At least five years experience in a technical support position, preferably with a networking technology company. TCP / IP experience and knowledge is a must have In depth knowledge and hands on experience with SAN, NAS, NFS, SCSI, RAID, device drivers, Linux and Windows file systems. Experience reading and understanding packet captures using Sniffer and/or Ethereal/Wireshark and/or Cascade Pilot and/or AppTransaction or similar. Extensive knowledge of routing protocols. Thorough understanding of TCP. Basic understanding of WAN technologies, bandwidth and latency. Experience with general routing/switching, policy based routing, spanning-tree, VLANs and VLAN trunking (WCCP a big plus). Excellent communications skills, both oral and written. Excellent troubleshooting skills. Hands-on experience with OPNET or Riverbed products is a plus. Experience with UNIX/Linux/MS, scripting is a plus. Cisco CCNP or CCIE is highly preferred. Riverbed prides itself on delivering an exceptional customer experience; come and join a team that’s proud of its high level of Customer Satisfaction. Please apply at https://international-riverbed.icims.com/jobs/3808/3rd-level-network-support/job?mode=view or contact Mr. Tom Sander (tom.sander@riverbed.com) if you have any further questions. The anticipated start date is mid of May or beginning of June. Learn more at www.riverbed.com. Riverbed is proud to be an affirmative action (AA) and equal employment opportunities (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. Riverbed named of the Best and Brightest Companies to Work for in the Nation: http://rvbd.ly/2otbgoR
  3. About this Position: The primary responsibility for the Escalation Engineer is to manage technical issues for our clients especially in the area WAN optimization. Thorough understanding of the customers environment and the ability to provide expert advice and advanced troubleshooting problem resolution steps are essential. The position requires a good routing and switching knowledge. Many of the problem scenarios require a deep understanding of TCP/IP and additional protocol knowledge beneficial [HTTP, SSL, CIFS, MAPI, EXCHANGE, NTFS…..], advanced Linux knowledge is a plus. You will work alongside a team of highly skilled engineers delivering World-Class customer support for our market leading product Steelhead. Requirements: · Previous vendor support experience – desirable · Knowledge of networking, understanding of packet flow and TCP session establishment, knowledge of LAN, WAN Technologies · Understanding of WAN technologies, bandwidth and latency. · Experience with general routing/switching, policy based routing, spanning-tree, VLANs and VLAN trunking · Experience reading and understanding packet captures with tools like Sniffer and Wireshark · Experience with any of the following is a plus: QoS, Netflow, NAT, SSL, HTTP, CIFS, MAPI, NFS, Firewalls, RAID · Experience with UNIX/Linux, scripting is a plus. · IT experience, knowledge in one of the technology sectors: - Application Architectures & Performance Management, Storage & Infrastructure Management or Network Infrastructure · Cisco network certification (CCNA, CCNP) & Microsoft Certified Professional (MCITP, MCSA, MCSE) desirable or looking to future certify · Strong communication skills with customers, as well as internal company groups. · Keep customers/partners regularly informed of problem investigation, and resolution throughout support case lifecycle. Please apply at https://international-riverbed.icims.com/jobs/3757/escalation-support-engineer/job?mode=view or contact Mr. Tom Sander (tom.sander@riverbed.com).
  4. Hallo zusammen,   mein Name ist Tom Sander und ich arbeite an dem Thema Nutzung von privaten sozialen Netzwerkseiten z.B. Facebook. Ich würde gerne verschiedene Länder vergleichen und habe bereits Daten von Latvia, Deutschland und Ungarn gesammelt - jetzt würde ich gerne noch Daten von UK Bürgern sammeln. Mir fehlen noch ca. 20 Teilnehmer, hat jemand eine Idee wo ich meine Umfrage veröffentlichen kann oder gibt es E-Mail Listen die man nutzen kann? Den Text den ich gerne veröffentlichen würde s.u.. Bin über jede Unterstützung glücklich und wünsche euch schon mal fröhliche Weihnachten und ein gutes neues Jahr,   viele Grüße,   Tom   Help needed to get participants for my survey   Please help me with my survey. I hope it is a good place to get in touch with UK citizen. I am looking for participants to take part in my scientific survey about the use of social network sites for my research at the University of Latvia. The survey needs round about 10 minutes and contains three questions about use of private social network sites and some demographic questions. It would be great if you could fill out the survey at https://www.soscisurvey.de/UKFB/ . Thank you for your support.  If you like to get further information about my research please visit https://scholar.google.de/citations?user=5ib-qREAAAAJ&hl =de.  If you have an idea or beneficial place where I can publish or distribute my survey please feel free to send me a message. If you have any further questions please do not hesitate to contact me.  Kind regards, Tom
  5.   Riverbed® is the leader in application performance infrastructure, delivering the most complete platform for the hybrid enterprise to ensure applications perform as expected, data is always available when needed, and performance issues can be proactively detected and resolved before impacting business performance. Riverbed is trusted by the world’s best brands for the delivery of superior application performance for their globally connected enterprises.  Riverbed’s 26,000+ customers include 97% of the Fortune 100 and 98% of the Forbes Global100. Riverbed is a pre-IPO opportunity with over $1 billion in revenue headquartered in San Francisco with branch offices around the globe.   About this Position: The primary responsibility for this role is to manage and resolve technical issues for our clients. This requires: an ability to quickly gain a thorough understanding of the customer’s issues and environment; the ability to perform advanced diagnostics and troubleshooting - in order to provide timely and robust solutions to customer. A detailed understanding of TCP/IP and network management technologies is essential for this role.   REQUIREMENTS Experience with TCP/IP packet flow analysis Ability to communicate effectively with customers and engineers Experience with network and application analysis, reporting and performance monitoring tools, such as Netscout, NetQoS, InfoVista or Compuware Knowledge of Java, .NET and an understanding of the latest web technologies (i.e.  Java Script, AJAX, SOAP, CSS, DOM, HTML, HTTP, XML, etc.) Knowledge of web application architecture Knowledge of SQL and relational databases Knowledge of operating systems and system administration Ability to use and troubleshoot enterprise web application programming environments such as Java/JEE and C#/.NET. Why Riverbed Technology? If you are a high-achiever who wants to be part of a dynamically growing, billion dollar plus company, then you should look closely at Riverbed.  We offer the rewarding experience of working with the best minds in the industry that are changing the world through cutting edge technology and applications. The company has been recognized multiple years for attracting and retaining today’s top talent as a great place to work by Glassdoor, Fortune magazine’s 20 Great Workplaces in Tech and by numerous other publications.   Learn more at www.riverbed.com and apply for the position at https://international-riverbed.icims.com/jobs/3484/graduates-with-web-and-network-experience/job?mode=view.   
  6. Riverbed® is the leader in application performance infrastructure, delivering the most complete platform for the hybrid enterprise to ensure applications perform as expected, data is always available when needed, and performance issues can be proactively detected and resolved before impacting business performance. Riverbed is trusted by the world’s best brands for the delivery of superior application performance for their globally connected enterprises.  Riverbed’s 26,000+ customers include 97% of the Fortune 100 and 98% of the Forbes Global100. Riverbed is a pre-IPO opportunity with over $1 billion in revenue headquartered in San Francisco with branch offices around the globe.   About this Position: The primary responsibility for a Riverbed Escalation Engineer is to manage and resolve technical issues for our clients. This requires: an ability to quickly gain a thorough understanding of the customer’s issues and environment; the ability to perform advanced diagnostic and troubleshooting; in order to provide timely and robust solutions to customer. Many of the problem scenarios require trace analysis and proprietary log analysis. A detailed understanding of TCP/IP layers and network management technologies is essential for this role. REQUIREMENTS Extensive experience with TCP/IP packet flow analysis Ability to communicate effectively with customers and engineers In depth experience with network and application analysis, reporting and performance monitoring tools, such as Netscout, NetQoS, InfoVista or Compuware In depth knowledge and hands on experience in the following: Configuring SPANS, SCSI, RAID, device drivers, and/or file systems Understanding of performance metrics such as RTO, RTT, Server/Client Response times, etc An understanding of MYSQL database schema and querying it Ability to write and troubleshoot scripting languages, in particular Java/J2EE/.NET Experience with UNIX/Linux, including troubleshooting of performance and resource utilization issues, debugging of process crashes and hardware diagnostics In depth experience with network and application analysis, reporting and performance monitoring tools General: Experience in an external, customer facing technical support position, preferably within a networking technology company. Experience with Application Performance Monitoring, Network Management/Monitoring, and/or Event Management system Previous experience of software engineering environment Experience in capture and analysis of network packet captures, using tools like Sniffer, Ethereal/Wireshark OPNET ATX or Shark/Pilot Strong communication skills with customers, as well as internal company groups. Experience with any of the following is a plus: SNMP, NETFLOW, SSL, Firewalls, RAID Qualified Network certifications to RCSP is a plus   Why Riverbed Technology? If you are a high-achiever who wants to be part of a dynamically growing, billion dollar plus company, then you should look closely at Riverbed.  We offer the rewarding experience of working with the best minds in the industry that are changing the world through cutting edge technology and applications. The company has been recognized multiple years for attracting and retaining today’s top talent as a great place to work by Glassdoor, Fortune magazine’s 20 Great Workplaces in Tech and by numerous other publications.   Learn more at www.riverbed.com and apply at https://international-riverbed.icims.com/jobs/3445/escalation-support-engineer---performance-management/job?mode=view. 
  7.  Hallo,   mein Name ist Tom Sander und ich suche jemanden der auf Deutsch einen 3rd / 4th Level Support in Amsterdam machen kann. Die Aufgabenbeschreibung habe ich unter die E-Mail kopiert.   Viele Grüße,   Tom   Job Locations  NL-Amsterdam   Riverbed® is the leader in application performance infrastructure, delivering the most complete platform for the hybrid enterprise to ensure applications perform as expected, data is always available when needed, and performance issues can be proactively detected and resolved before impacting business performance. Riverbed is trusted by the world’s best brands for the delivery of superior application performance for their globally connected enterprises.  Riverbed’s 26,000+ customers include 97% of the Fortune 100 and 98% of the Forbes Global100. Riverbed is a pre-IPO opportunity with over $1 billion in revenue headquartered in San Francisco with branch offices around the globe.   About this Position: The primary responsibility for the Escalation Engineer is to manage technical issues for our clients. Thorough understanding of the customers environment and the ability to provide expert advice and advanced troubleshooting problem resolution steps are essential.   Many of the problem scenarios require trace analysis, proprietary log analysis, advanced debugging of Windows, Linux and Unix O/Ss. You will work alongside a team of highly skilled engineers delivering World-Class customer support for our market leading products. Riverbed prides itself on delivering an exceptional customer experience; come and join a team that’s proud of its high level of Customer Satisfaction.   Requirements:    ·           Previous vendor support experience – desirable ·           Knowledge of networking, understanding of packet flow and TCP session establishment, knowledge of LAN, WAN Technologies and SAN/NAS desirable ·           Understanding of WAN technologies, bandwidth and latency. ·           Experience with general routing/switching, policy based routing, spanning-tree, VLANs and VLAN trunking (WCCP a big plus) ·           Experience with Virtualization Platforms, VMware and/or Microsoft Hyper-V, desirable ·           Experience reading and understanding packet captures with tools like Sniffer and Wireshark ·           Experience with any of the following is a plus: QoS, Netflow, NAT, SSL, HTTP, CIFS, MAPI, NFS, Firewalls, RAID ·           Experience with UNIX/Linux, scripting is a plus. ·           IT experience, knowledge in one of the technology sectors: -  Application Architectures & Performance Management, Storage & Infrastructure Management or Network Infrastructure ·           Cisco network certification (CCNA, CCNP) & Microsoft Certified Professional (MCITP, MCSA, MCSE) desirable or looking to future certify                                   ·           Strong communication skills with customers, as well as internal company groups. ·           Keep customers/partners regularly informed of problem investigation, and resolution throughout support case lifecycle. ·           Fluent in German and English   About Riverbed: Why Riverbed Technology? If you are a high-achiever who wants to be part of a dynamically growing, billion dollar plus company, then you should look closely at Riverbed.  We offer the rewarding experience of working with the best minds in the industry that are changing the world through cutting edge technology and applications. The company has been recognized multiple years for attracting and retaining today’s top talent as a great place to work by Glassdoor, Fortune magazine’s 20 Great Workplaces in Tech and by numerous other publications.   Learn more at www.riverbed.com and apply at https://international-riverbed.icims.com/jobs/3435/escalation-support-engineer/job. If you have any further questions please do not hesitate to contact Mr. Tom Sander in our Karlsruhe office.   *LI-TS1